The following reasons will be considered for a refund:
- Medical reasons; a doctor’s note must be provided
- Moves outside the region will also be considered
- Any other reason will be considered at the discretion of Ashlea Jones Athletes in Training
All refund requests must be submitted via email to firstname.lastname@example.org. Once email is received as well as the supporting documentation the review process will take place and you will receive a confirmation email.
Please Note: If a refund is granted a cheque will be issued regardless of method of payment. Please allow 15-20 business days for processing, and refunds will then be available.
No refunds or adjustments will be made due to holidays, illness. Make up sessions are not available for skaters unavailable to make a session.